Cancellation policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases. 

Subscriptions

When you purchase a subscription, you will receive repeat deliveries. These are based on the subscription duration and frequency that you select. 

Your payment details will be stored securely, and you will be charged for each of these deliveries, unless you choose to pay in advance, if that option is available.

Some subscriptions may auto-renew at the end of their duration. If you do not want to renew a subscription, you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. You can manage your subscription from your Account Page, by using the email address used at the purchase. From there, you can select 'Subscription Management' on the main menu and click 'View More' on the Simply Slow Mail subscription. From there, you can edit all your information (including delivery information) and pause or cancel your subscription.

See our returns policy for more details on returns and refunds.